TermsAndConditions

Please take a few moments to read these terms and conditions prior to using this website.
By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers (which may be amended from time to time) and agree that you have read and understood these Terms and Conditions.

Use of our website
This website is created and controlled by ROBERT GREEN PTY LTD.
You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website solely for personal, non-commercial use. Any other use, including the modification, republication, distribution, reproduction, transmission, display or performance, of the content of this website is strictly prohibited unless otherwise authorised by ROBERT GREEN PTY LTD.
This website may be accessed throughout Australia and Internationally. ROBERT GREEN PTY LTD makes no representations that the content of this website complies with the laws of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website.

Third Party Sites

Any links to third party websites on www.robertgreen.com.au are provided solely for your convenience. If you choose to use these links, you may leave the ROBERT GREEN PTY LTD website. These websites are maintained by other companies and organisations. ROBERT GREEN PTY LTD is not responsible for any of these websites, their content or their usage of your personal information. Your access to or use of these website's products and services are solely at your own risk.

Disclaimer
You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at the User's own risk. This website and its contents are provided by ROBERT GREEN PTY LTD in good faith on an "as is" and "as available" basis; however the website may contain inaccuracies, errors, and may not be complete and current.
ROBERT GREEN PTY LTD makes no representations or warranties of any kind (express or implied) as to the operation of this website or the content, information, products or materials included on this website.
Neither ROBERT GREEN PTY LTD, nor its affiliates, directors, employees, agents, contractors, shareholders, assigns, or the like will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other sites linked to this website.
The information on this website is believed to be accurate and current at the time the information was placed but ROBERT GREEN PTY LTD expressly disclaims any liability for any published incorrect information or prices, or for the lack of availability of any product.
ROBERT GREEN PTY LTD reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill an order, you will be offered an alternative item or provided with a refund for the unavailable product.
ROBERT GREEN PTY LTD reserves the right to make changes to its website and these disclaimers, policies, terms and conditions at any time. Any changes to this Privacy Statement will be updated on this website.

Ordering
Prices of products, services, delivery and other charges displayed on this website are current at the time of placement on the website (errors and omissions excepted), but may change at any time and are subject to availability. Product styles, colours and sizes featured may vary. The availability of products and services may change from time to time. ROBERT GREEN PTY LTD will make every effort to fulfill the items listed.

Cancellations
If a cancellation is required contact should be made immediately via phone or email to our office as well as marking the order on your account as cancelled. ROBERT GREEN PTY LTD will make every effort to cancel the posting of goods if sufficient warning is given. Should the order already be dispatched/begun manufacture, the standard returns and refunds policy will apply.

Delivery
Upon receipt and payment of order, goods are usually delivered within 2-7 days. For custom made products, we will email you and confirm an estimated delivery date. Delivery will be made via Australia Post or by our freight company; express delivery service can be arranged at a cost. ROBERT GREEN PTY LTD reserves the right to correct any errors or misprints and withdraw from offer any item at any time.

Products
ROBERT GREEN PTY LTD and its affiliates attempt to be as accurate as possible, however does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ROBERT GREEN PTY LTD itself is not as described, please return it in an unused condition.

Pricing
Prices displayed are in AUD and are GST inclusive unless otherwise stated. Product and delivery prices may change without notice; please check when ordering.

Colours
We have made every effort to display as accurately as possible the colours of our products and colour guides appearing on this site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Please check when ordering if you require an exact colour match.

Accessories
Props, accessories and options pictured and described are not included in the price (unless otherwise specified).

Returns Policy
Please choose carefully when purchasing any of our products as special conditions do apply when returning items. Our Returns Policy outlines returns within a 7 day period.

With your receipt - we will provide you with an exchange or refund if items are found to be faulty or do not match the description provided.

Without your receipt - we will provide you with an exchange if items are returned unused, in perfect condition and in the same packaging that it was supplied in. If items are found to be faulty or do not match the description provided, we will offer you an exchange for an identical item.
No refund will be given if:

  • the customer simply changes their mind and decides they do not like the goods or have no use for them;
  • the instructions of the manufacturer have not been followed correctly;
  • the fault was caused by tampering or action of the customer;
  • the customer discovers they can buy the goods cheaper elsewhere; or
  • the customer had a defect drawn to their attention before purchasing, that is, seconds or faulty goods were originally purchased at a discount price.

Refunds, exchanges and repairs will not be provided after delivery has occurred unless the item is faulty or does not match the description provided.
If returning an item you will be required to demonstrate some identification so that we can record your name and verify your signature.